Delete your account
You can permanently delete your Hola Supermercado account and the data associated with it. Here's how.
Request account deletion
Send us an email from the address you used to sign up, and we'll delete your account and data. Please include your sign-in email in the message so we can find the right account.
Email a deletion request
Your request will be processed within 7 business days. You'll receive a confirmation email once your account has been deleted.
What gets deleted
When your account is deleted, we permanently remove:
- Your profile (name, email, and sign-in identifier)
- All recipes you created
- Your household memberships and household data you own
- Recipes you shared with friends, and recipes shared with you
- Friend connections and friend codes
- Meal plans, daily cooks, grocery lists, and any other content tied to your account
What may be retained briefly
- Encrypted backups. Routine database backups may contain a copy of your data for a short retention window (typically up to 30 days) before being overwritten.
- Sign-in provider data. If you signed in with Google, your sign-in record at Google and Clerk follows their own retention policies. You can revoke the app's access in your Google account at any time.
- Email correspondence. If you contacted support, the email thread may remain in our inbox.
No retained data is used for any purpose other than backup integrity and operating the underlying services.
Questions?
If you can't access your account or have any question about deletion, email tomkortjak@gmail.com and we'll help.